Everything went very well at departure and arrival. Everyone was friendly and helpful from the drivers to the service counter personnel. Was first timing using this offsite parking facility also was unsure what to expect. Will use them again in 2 weeks and for the foreseeable future.
The DTW Fast Lane parking was an excellent and cost-effective way to parking while I was away. I will absolutely return here during future flights out of DTW! The wait for the shuttle was not long (less than 10 minutes). The shuttle drivers were quick and looked out for all of the passengers. I am highly impressed by the service and low-cost DTW Fast Lane parking provides!
I truly enjoyed having to use this lot for my extended time while I was away and most importantly having a decent price to pay. I did the same thing last year and just went to those park and fly and paid an arm and leg. If I had to say a negative thing, I was staying at a hotel which was 9 minutes away and the shuttle at the V.A.L.E.T Connection would not drive me back to my hotel as they stated we only take patients to and from airport. I was dropping off my car the night before as I was leaving early. Had to pay $20.00 for that short ride back to my hotel.
No hassles, affordable parking.
Parking was great. Prepaid but never got a bar code that I could use for getting out of the parking lot when we got back. Pay kiosk at exit had two phone numbers to call, one I got no answer, the other I got an answer and the person opened the gate remotely so we could get out. Would have been so much better if I just had a receipt / bar code that I could scan to open the gate.
would like togo direct to vehicle need faster airport pick up
Shuttles were so quick both to and from the airport!
It was a great way to park your car and be picked up within minutes to catch a flight. When we arrived back we picked up our car promptly. Wonderful service!
The setup was good and the pickup and drop-off were fine but the exit machine was not working and did not reflect what I actually paid. I had to call and get them to open the gate . It was done with minimal issues but when there is no one around and you have been on airplanes for over 12 hours you don't need that hiccup.,
Easy as pie. When return flight got delayed/cancelled and we retrieved our car a day late, we just ran our credit card through for the balance due upon exiting. It was really fast.
We only use Fast Lane parking now. Takes the headache out of airport parking. Quick and convenient. Thanks.
Quick and super easy! My kind of parking!
Car was in the garage, easy to find and ready to go home. The whole process of making reservations, taking the car to Fast Lane, the shuttle to and from the airport, and picking up the car was easy with no hassles. Would definitely use this service again.
Have used this lot approx 5 times always a great experience
Process was quick and ease. Directions to location were clear.
I have used them twice and i really appreciate them. Always very nice and easy to work with. They work to accommodate flight schedule/pick up and drop off. Awesome service!!
First time using your service and will definitely be back. The woman at reception when I arrived was fantastic. The shuttle driver was also very nice, I had the same person both ways and he was there quickly and kind. Great service you offer, wish I started coming years ago!
I love everything about this service! From the staff to detailing my vehicle! Will never use another service.
Great experience, will book again for our next trip, I have no complaints! 5 stars
Thank you for making it a smooth and pleasant experience.
First time experience and it was great! All staff were professional and efficient. Definitely will recommend and utilize again.
DTW Fast Lane had been a thoroughly satisfying experience for us. It's a great value to be sure, but what makes it work is the hard working and courteous staff, and the fact that your vehicle is brought to you. We will definitely use them again.
have used Valet Connections in the past and was always happy with the service. Flawless experience EVERY TIME!
called them when I got into the airport and it took them under 20 minutes to pick me up.
I will use them again! Awesome service with an even better price.
Nice service, friendly shuttle drivers
Everyone of the staff provided a great service and the shuttle was on standby as soon as we arrived. Thank you!
Easy to maneuver through the process and people VERY helpful and friendly.
Efficient and simple. I would recommend to call them upon arrival at the airport's pick up point though. Don't wait for them to come, it's more efficient that way.