Great experience. Courteous driver. Clean vehicle. Very prompt service.
Only problem was trying to locate facility. Safe and secure facility.
Great service! I did reservation over the phone without any inconvenience. The parking is 10 min from Miami Airport. Called in upon arrival from my trip and shutter picked me up within 15 minutes. I will definitely use them again.
Very difficult to find the entrance to this place. They lack direction even within the lot of where you should go. Employees 'pointing' is how they directed me to park. Fortunately our return was very smooth. Called & shuttle arrived very quickly at the airport, car was ready for a quick departure. So check in not so easy but check out was.
Excellent customer service from the moment we pulled into the lot until we left. The attendant was very accommodating. It was raining and he allowed us to pull into the garage and made sure we got on time. The drivers were excellent. I don't remember them having name tags on. That would be a plus if they had so I could give them a personal review. Everything went well. I wrote to the email address on a complaint regarding the use of a coupon. The told me they did not see my reservation, I sent the reservation number and their response was I need to use the coupon when I booked. I already booked ! My issue was I tried to use the coupon within the 24 hour period and it would not allow me to. The never resolved my issue however I received a 6.00 coupon in my email telling me to book as they saw I had not completed my reservation. Go figure. Like I said the folks at the lot were great. Thank you.
great place to park! I will return for future trips out of MIA
Very courteous and friendly staff. Excellent drop off and pickup - car was available on demand even though I arrived 6 hours early. Shuttle and shuttle drivers were helpful and friendly. Will use again if I need to fly into and out of Miami.
First time using the service and I am very much pleased with it, that's why I am leaving a review. I was a little afraid to use the service but I saw their A rating with the Better Business Bureau and that was all I needed. The site is super close to the airport, therefore when I called the number for a pickup, the shuttle only took about 5 minutes to arrive. Don't hesitate to use their service, it is affordable and reliable.. Will definitely recommend and use it again.
On arrival at this address all the signs and vehicles were labeled Prestige. When we called to verify the address the agent indicated she was in Tampa and would have to give us a local number. We went into Prestige and they confirmed they were part of Parkway Parking. They had no information on my arrival or departure.
I would suggest a sign indicating Parkway Parking to avoid confusion. Why didn't they have a confirmation of our arrival and payment? Who knows.
The shuttle was ready for an airport run and the wait was reasonable when we returned to the airport. Staff was courteous and explained directions (what level, calling for pickup) and it’s inexpensive.
Do yourself a favor and just use them when you travel
When I called for pick-up, there was no answer and it went to voicemail. I was worried at first but as I walked outside, there was the van so I ran and caught the driver. I got lucky.
Mike, accommodated my request and the gentleman who picked us up from Miami airport was helpful with an upbeat personality.
We called and the van came but told us it was full, so we had to wait again.
My car wouldn’t start when I got back and about 5 staff members came and helped me out and told me what might be wrong with the car! Everyone was so friendly and helpful! Will definitely be parking here again :)
I am already a customer. That means I am satisfied with the service received
Upon arrival they were busy, but the attendants were trying to help everyone as quickly as possible. When we returned we didn't have to wait to long for the shuttle and our car was already waiting for us
This was our third time using Prestige. We appreciate the timeliness and courteous staff. We will use this facility whenever we have to fly out of Miami. Thank you.
We had missed our flight and had the reschedule our reservation. The employees were understanding and accommodating.
No problems at all everyone was great and no wait time
It was friendly, the attention was good, and cooperative in the solution of the problems, in my case the good thing was delayed product of the airline and after a storm that did not allow to land and I did not have a recharge on the rent, I feel very pleased and I recommend it to anyone who needs to travel and leave their car well cared for, it was a very good experience. Thank you ,
The staff the picked us up and very helpful and friendly. I will definitely use them again.
Next time I Miami definitely I am using it
Very convenient location close to the airport. Arrived with 6 in our family and not charged extra for transportation as other companies do. Immediate taken to airport and promptly picked up upon our return. Courteous driver and vehicles large enough to handle us our luggage and additional families. Only company I will use in the future.
That is why I keep coming back.