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Cameras/Video Cameras Professional camera equipment with a lens of 50mm or greater, detachable lenses, tripods, and large zoom lens may not be brought in for any AT&T Center event, this also includes Digital Cameras. Small Instamatic Cameras are discouraged, but are permitted as long as they meet the previously mentioned criteria. Some events will prohibit cameras regardless of type. Video equipment may not be brought in unless previously approved by the Promoter. However, these cameras must be checked in and you will be issued a tag at the Guest Services Center at the east gate. Anyone caught videotaping or taking professional photographs of an AT&T Center event will have their film removed by an usher. The cameras will be checked in at Guest Services located at the east entrance and can be picked up at the end of the event. At no time will the AT&T Center, its employees, sponsors or agents be responsible for lost, stolen or damaged items. Doors Open For most AT&T Center sporting events, doors open one hour prior to game time for the general public. For non-franchise events (such as concerts and family shows), doors will usually open one hour prior to the opening act. FANshop The FANshop is located on the Main Concourse Level on the south side of the building and features a variety of Spurs, Rampage and other merchandise. Hours of operation are Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from noon to 6:00 PM. Hours of operation may vary on event days. Please call (210) 444-5000 for more information. Smoking Policy The AT&T Center is a smoke-free facility with a limited number of designated smoking areas. Smoking is permitted in the smoking areas at all outdoor terraces and plazas. Smoking is prohibited in any other area of the AT&T Center. Guests who fail to comply with the AT&T Centerâs smoking policy will be asked to cease smoking or to move to a designated smoking area. Those continuing to violate the policy will be ejected from the facility. Ticket Requirements: For all ticketed events, all AT&T Center patrons must present a ticket for entry, except for those patrons younger than two (2) years of age. However, children under two years of age must sit on the lap of an accompanying ticket-bearing adult. For family/kids events such as Sesame Street, Dragon Tales, etc., ages one (1) and up must be accompanied by a ticket.
Accessible seating tickets for AT&T Center events can be purchased by visiting the AT&T Center Box Office, or by calling 210-444-5140. Tickets can also be purchased through Ticketmaster by visiting the nearest Ticketmaster Ticket Center, by calling Ticketmaster Charge-By-Phone at 210-224-9600, or on-line at Ticketmaster.com. Please indicate the need for visually impaired or hearing-impaired seating to the ticket seller. If an interpreter is needed, please contact our ADA Coordinator at 210-444-5146 a minimum of three weeks prior to the event so appropriate accommodations can be made. Interpreters are provided free of charge to AT&T Center patrons, but event tickets are required prior to interpretive services scheduling. The AT&T Center provides accessible seating on each level and within each price range for any given event. Be advised: The AT&T Center and its personnel reserve the right to take appropriate legal action against individuals who fraudulently obtain wheelchair and companion seats. For all Events: each guest in a wheelchair is allowed to purchase one (1) companion seat in the accessible seating area and an additional two (2) seats in a location in front or behind the accessible seat location. Wheelchair companion seats are reserved for the companions of guests in wheelchairs. The number of companion seats available depends upon the number of wheelchair users and companion seats sold and the number of conventional seats sold closest to the desired accessible seating area in each of the ticket categories. Our general policy is as follows: Additional seating can be purchased in the nearest conventional seats. As previously mentioned, this policy may be altered for certain events where there is a high demand for accessible seats. Tickets are sold on a first-come, first-serve basis and there is no guarantee that any companion tickets will remain unsold and available. If tickets have been purchased (or donated) for your group, and your group includes guests with disabilities, please contact a Service Innovation coordinator at 201-444-5140 or firstname.lastname@example.org as soon as possible so that we may make any special accommodations to the extent they are still available.
Box OfficeRegular Hours – Monday – Friday 12:00pm – 5:30 pm; Sat/Sun closed unless on event day where box office will open 5 hours prior to event time. All other AT&T event tickets can be purchased through Ticketmaster and their outlets.