Canadian Tire Centre

General Info

Canadian Tire Centre is a cashless environment, please plan on using Visa, MC, AMEX or debit. Two cash-to-card machines are available in the venue if needed: in the Gate 1 main lobby and on the 200 Level. Bags/purses are restricted to 4" x 6" x 1.5". Exceptions include diaper bags and medical device bags. As a security measure, no re-entry is permitted after you have exited the venue. Canadian Tire Centre is a NON-SMOKING facility. Canadian Tire Centre policies are subject to change on an event-by-event basis. For more information on Canadian Tire Centre, please visit our A-Z Guide at: https://www.canadiantirecentre.com/guide-a-a-z/ Most Canadian Tire Centre events do not require a child who is less than two-years-old to have a ticket unless they are to occupy a seat. This policy will vary by event, so please inquire at time of ticket purchase.

Accessible Seating

Accessible seating is available for purchase to games and events at Canadian Tire Centre. If you require accessible seats, please purchase tickets in advance that are indicated to be in accessible areas. Accessible seats may be purchased as a single or in pairs (up to a maximum of four) to accommodate both the person(s) in need of accessible seating and support person(s)/companions. Please note, for events where ticket sales are limited to fewer than four tickets per person, the same ticket restrictions will apply to the purchase of accessible seating. For events where accessible seating is offered on the floor, those purchasing accessible seats should be aware that seats are not on a riser, so views may be obstructed. Accessible parking is available in Lot 3 (on the south side of the building). In order to access accessible parking, fans must present a valid government issued Accessible Parking Permit.

Address:

Box Office

The box office opens two (2) hours prior to event time and is closed on non-event days.
Canadian Tire Centre 613-599-0100 Ottawa Senators Hockey Club 613-599-0250 Guest Services (During events & Sens games only) 613-599-0100 Group Sales 613-599-0210

Payments

Visa, AMEX, MC, Debit

Will Call

Tickets held at Will Call can only be retrieved by the cardholder with original credit card of purchase and a valid photo ID. Will Call is located at the Gate 1 Box Office, which opens two (2) hours prior to the event.