General Info

All patrons and bags are subject to search prior to entering Capital One Arena. Capital One Arena's bag policy allows each individual to carry in one bag provided that it is no larger than 14" long, by 14" high, by 6" wide. Backpacks (regardless of size) or any bag larger than 14”x14”x6” will not be permitted into the arena. Diaper bags (if the adult is accompanied by a small child) and medical bags will be permitted after being searched. Any guest who declines to be searched or is in possession of prohibited items may be denied entry or ejected from the facility. Capital One Arena does not allow fans and patrons to bring in outside food or beverages. For more information on Capital One Arena’s security and bag policies please click here (https://www.capitalonearena.com/articles/capital-one-arena-security-policy). For a list of prohibited items, please click here (https://www.capitalonearena.com/articles/capital-one-arena-prohibited-items). Thank you for your cooperation and understanding. - Children ages 3 and older must have a ticket!! -Certain events, such as Feld events require a ticket starting at age 2

Accessible Seating

To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.

Address:

Box Office

Hours ... 10:00AM - 5:30PM Daily Event Days 10:00AM TO 1 Hour after the event starts. ** The Box Office is closed on non-event Sundays. **
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065

Payments

Cash, Visa, MasterCard, American Express, Discover

Will Call

Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.