General Info

***UPDATE *** ENHANCED SECURITY MEASURES! SAP Center at San Jose, Silicon Valley Sports & Entertainment, law enforcement agencies and the NHL have announced changes in Security measures for all Guests attending events at SAP Center. All Guests will be subject to search, which may include the use of Electronic devices, pat downs and inspections of bags. Only small purses and baby bags will be permitted in the Building. Guests are discouraged from bringing unnecessary items to SAP Center Events. * Shoes & shirts are required at all times within the building. * No audio or video recorders are allowed in the arena for any event. * There is no smoking allowed anywhere inside the arena. There are designated smoking sections provided outside of the arena. All ages are welcome. For most events no ticket is required for ages 0-23 months, as long as they do not require a seat of their own. For events such as "Sesame Street", "Barney", or "Dragon Tales" a ticket is required for anyone 12 months or older.

Accessible Seating

SAP Center has designated seats for both wheelchair accessible seating and their companions. However, due to size constraints, companion seats will not fit a wheelchair. So patrons needing wheelchair accessible seating must purchase a wheelchair accessible seat as the SAP Center cannot turn a companion seat into a wheelchair accessible seat.

Address:

Box Office

The Box Office is located at the South East corner of the Arena, on the corner of Santa Clara St and Autumn St. Box Office hours are as follows: Mon - Fri .......... 10:00AM - 3:00PM Saturday & Sunday .... Closed
The ticket office can be reached at (408) 287-9200 during business hours.

Payments

The Box Office accepts Cash , Visa , Mastercard and American Express as methods of payment.

Will Call

Will call is available two hours prior to the start of the event. Will call is part of the South Ticket Office, on Autumn St near Santa Clara St. Customers must present the actual credit card used for the purchase, a photo ID and the Ticketmaster confirmation number in order to receive their tickets.