Footprint Center

General Info

New security procedures have been implemented at Footprint Center. No backpacks or large purses will be allowed. Small purses and fanny packs will be subject to search. Every individual entering the arena will be subject to search. Every vehicle entering the building will be subject to search. Sealed water bottles (1 litre or smaller) allowed in building. No other outside concessions allowed. No pets other than "assisting" animals. Smoking in Facility: Footprint Center is a non-smoking facility. Smoking areas outside building are available, depending on event. NON professional cameras only (depending on event) No Laser Pointers allowed No Video Cameras allowed No Recorders allowed Please contact the Footprint Center ticket office at (602)379-7800, for information. Child policy Varies by event. Children age three (3) and above require a ticket for Phoenix Suns, Phoenix Mercury, and Arizona Rattlers games.

Accessible Seating

PHOENIX SUNS: To purchase Phoenix Suns tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7867 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARIZONA RATTLERS: To purchase Arizona Rattlers tickets for people with disabilities, Subject to availability, please call Footprint Center at (602)379-7800 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. PHOENIX MERCURY: To purchase Phoenix Mercury tickets for people with disabilities, subject to availability, please call Footprint Center at (602)252-9622 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARENA CONCERTS AND OTHER EVENTS: To purchase concert or other event tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7800 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com.

Address:

Box Office

The Footprint Center ticket office will be open at 3pm on weekday events and three (3) hours prior to event time for weekends. For any further questions or ticket inquiries, please reach out to feedback@suns.com or call the Footprint Center ticket office at (602) 379-7800.
Northwest side of Footprint Center in the Pavilion.(602)379-7800 Suns Game Nights call (602)379-7867

Payments

The Footprint Center accepts the following methods of payment at the Box Office:VISA MASTERCARD DISCOVER AMERICAN EXPRESS CASH, PHX ARENA NO LONGER ACCEPTS CHECKS

Will Call

The WILL CALL windows open two hours prior to events and are located on the Northwest side of the building in the Pavilion. WILL CALL PICK-UP: The Footprint Center requires that customers picking up WILL CALL tickets furnish the following: 1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME 2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT ALTERNATE WILL CALL PICK-UP: If another person, other than the person ordering and paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at (1-800-745-3000), ask for customer service to verify account information and request alternate pick-up.